Understanding Your Bill
Reading Your Utility Bill
The City of Burnsville is committed to providing quality water and sewer services. A review of rates is conducted annually to determine the City's costs to provide these services. The City's intention is to recover costs from the users of the services.
The City has established a base charge because there are fixed costs involved with providing service to each customer regardless of water usage.
Water usage is determined by a meter reading received electronically from each property on a monthly basis.
City Sewer & Metro Sewer Charges
City Sewer charges cover the costs associated with the collection of sewage and maintenance of the pipes and facilities within Burnsville. Metro Sewer covers the expenses of transporting sewage to the regional treatment plant and treatment of the sewage to meet federal water quality standards. Both charges are based on water consumption and are subject to a maximum that is set according to your winter water usage.
Storm Drainage Fees
The Storm Drainage fees are used to construct and operate the City's storm water management system. This system handles rain and snow run-offs as well as lake and pond preservation. To prevent sedimentation in the system, street sweeping is also supported by these fees.
The City contracts the snow removal from sidewalks and paths throughout the city. This fee is only charged to customers whose residence has a sidewalk adjacent to it.
Major Roadway Lighting
Fee is for the expansion, maintenance and replacement of major roadway and intersection lights.
Street Lighting & State Surcharge
Street Lighting is a set rate that covers the operation and maintenance costs of street lighting in your neighborhood. The State Surcharge is determined by the State of Minnesota for statewide water quality testing.
Meter Replacement Fee
Fee charged per meter designated for the replacement of water meters.
Past due amounts are subject to a 1.5% penalty per month.
Delinquent amounts are certified to the property taxes of the home.
Payment Drop Box
Would you like to save postage? For your convenience the City of Burnsville has a drop box for water and sewer bill payments. The drive-up drop box is located in the City Hall parking lot closest to the Police Department. Automatic payments are now available also.
Payments deposited in the drop box are couriered to the bank twice a week for processing. Place your check and remittance stub in an envelope and drop it in the box - no postage required.
Moving In or Out? Final Meter Reading Required
Customers moving from residences or businesses need to fill out our online form or contact Utility Billing at 952-895-4480 with a forwarding address for the final billing and meter reading. Customers will be asked to provide a meter reading when moving in or out of a property.
Outside Readers Are Not Used
Some customers may have a remote water reader located on the outside of their property. These readers should not be used as they were installed many years ago and many do not function correctly.
Customers now have more options than ever before to make payments. Learn more about how to make payments via mail, phone or online. Options are available to set up automatic/recurring or one-time payments online using a credit card or checking account.